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Case study · Logistics SaaS

Six milliseconds across the Gulf.

Qafila runs dispatch and tracking software for freight operators in Saudi Arabia and the UAE. Their customers are on phones, in warehouses, and on bad connections.

Gulf latency
6 ms

Riyadh region, measured from Dubai and Dammam.

Cloud bill
-41%

Versus the previous provider.

Uptime
99.99%

Over the last twelve months.

The problem

Qafila's app servers were in Frankfurt. Every dispatch screen paid a 90–120 ms round trip before it rendered, and mobile users on weak connections felt it. The previous provider's nearest region was still a continent away, and the bill included egress charges that grew with every new customer.

The move

We moved their API, worker queue and PostgreSQL primary to ruh1 in Riyadh. The database runs on a Scale instance with daily snapshots; two Growth instances handle the API behind a private network. Static assets are cached at the edge.

The migration ran as a read-replica cutover: replicate, verify, pause writes for 90 seconds, promote, switch DNS. The team rehearsed it twice in staging before touching production.

The result

Median API latency from Gulf networks fell to single-digit milliseconds. With egress included and no per-seat platform fee, the monthly bill dropped 41% at the same traffic level.

“We moved three services in an afternoon and cut our monthly bill by 41%.”

Omar K. · CTO, Qafila

Stack

Riyadh regionPostgreSQLPrivate networkingSnapshotsDNS
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